Account Manager - Franchise

About the ALDO Group 

Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit www.aldogroup.com. 

Enjoy meaningful recognition, flexible work options, great on‑site perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at heart.  

Overview

The Account Manager is the main contact for our franchisees/clients and is responsible for the overall sales strategy. This includes collection building, in-season management and account coordination.  The person in this role will be accountable for the financial success of their region and for ensuring that the collection is presented to the client, bought and delivered effectively. In order to achieve the targets, the Account Manager must coordinate with various functions including Marketing, Product Development, Retail Buying and Supply Chain.  

Responsibilities

• Own & develop strong business partnership with franchisee accounts aiming for sustainable win-win results (e.g., advise on SKU selection, in-season forecasting, quantification, pricing, promotions, repeats & cancellations, markdowns, and product performance reporting)
• Responsible and accountable for driving the franchise partnerships to drive revenue growth for Aldo Group and franchisee profitability
• Prepare Market Week activities to ensure that International Division sales forecasts are met for the season
• Communicate regional and franchise partner needs to Product and Marketing teams
• Align business strategies with accounts from year to year by identifying the key growth drivers and establishing clear strategies on how to achieve revenue targets and growth
• Work closely with cross functional team including buying, marketing, planning, retail, finance, and supply chain to optimize the end to end GTM process to achieve target sell-through results
• Conduct business reviews on a regular basis with franchise accounts

Requirements

• 3-5 years of relevant work experience
• Bachelor’s degree required
• Able to collaborate and build relationships with internal and external stakeholders
• Deep interest and enthusiasm with regards to the footwear industry
• Strong planning skills and analytical mindset
• Excellent organizational skills and ability to multitask
• Strong communication skills – ability to conduct training & effectively present content
• Very hands-on / adaptable to support wherever required
• Strategic thinker
• Sense of urgency and ability to meet deadlines
• Proficient on Excel and Power Point
• Autonomous worker

Building a culture of belonging 

We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit. 

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