Operations coordinator - ALDO Group International - Contract

About the ALDO Group 

Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit www.aldogroup.com. 

Enjoy meaningful recognition, flexible work options, great on‑site perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at heart.  

Overview 

Reporting into the Senior Manager, AGI Operations, the Operations Liaison has a pivotal role in opening our online catalogs that allows our partners to place units, as well as managing our Customer Service Inbox.    

Responsibilities  

• Link between the AGI merchandising team and the AGI Operations team to create tools and documents that allows for our partners to fully grasp an understanding of the collection.  

• Create InDesign Catalogs and Excel based documents  

• Open Catalogs in SAP/Trenza.  

• Coordinate with the different Merchandisers (Footwear, Acc, HB).  

• Manage our Customer Service Inbox, handle correspondence with our partners on Claims.  

Requirements 

• College Degree (A.E.C. or D.E.C.)  

• Positivity, curiosity and adaptability are essential  

• Effective communication skills essential  

• Ability to work under tight timelines  

• SAP/InDesign/Excel experience a plus 

Building a culture of belonging 

We firmly believe that the diversity of backgrounds, perspectives, and identities is a fundamental strength of the ALDO Group. We welcome applications from all backgrounds and are committed to providing a safe, respectful, and equitable work environment where everyone can reach their full potential and find their fit. 

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