Content Operations Coordinator

About the ALDO Group 

Specializing in stylish and accessible footwear, handbags, and accessories, the ALDO Group has been around for more than 50 years. With over 1,500 stores in more than 100 countries, we operate under two signature brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in the design, sourcing, and distribution of fashion footwear, handbags, and accessories. Our diverse portfolio includes household brands such as ROXY, Brooks Brothers, Ted Baker, Hunter, and G.H.BASS. In addition to our head office in Montreal, the ALDO Group maintains international offices in Europe and Asia. For more information, visit www.aldogroup.com. 

Enjoy meaningful recognition, flexible work options, great on‑site perks, generous discounts, and the pride of being part of a brand that leads with people, the planet, and its partners at heart.  

Purpose / Overview

Reporting into the Product Content Manager, the Content Operations Coordinator is responsible for supporting the planning, organization and execution of content initiatives across APS brands. Acting as the team's logistics backbone, they ensure the planning and development of content runs smooth from briefing through to content handover. Working closely with Content Managers this candidate will play a major role in supporting with pre-production planning, on time asset delivery and organization, sample ordering-tracking, and invoicing, while having the opportunity grow within the world of content strategy and social media, in addition to attending exciting creative days on set.  The role is detail-oriented, requiring exceptional organization skills, proactive problem solving and the ability to manage multiple tasks simultaneously. The ideal candidate thrives in fast-paced environments, has a hunger for fashion marketing and enjoys building structure, while taking pride in keeping content initiatives moving forward seamlessly.

Key Responsibilities

Content Planning & Production Operations 
•    Act as day-to-day operational support for content development initiatives across APS operating brands, coordinating seasonal content planning and production scheduling.
•    Build and maintain production calendars in collaboration with content managers
•    Own coordinating and booking time with internal studio 
•    Coordinate content project timelines, milestones and deliverables across internal and external stakeholders.

Sample Management
•    Coordinate product sample ordering, tracking, shipment and inventory management.
•    Manages sample movement between Product, Marketing, Studio, and external IP partners.
•    Maintain seasonal sample inventories and tracking documentation.
•    Support in preparation and organization of sample inventory for content shoots.

Financial Administration
•    Create and process purchase orders related to content production, and other marketing initiatives as needed
•    Track invoices and coordinate approvals with internal stakeholders.
•    Support budget tracking and reporting across content initiatives.

Asset Management & Governance
•    Support maintaining content libraries, building briefs and executing toolboxes
•    Manage asset organization, uploads, downloads and file asset naming conventions across content suites
•    Support content distribution by organizing and preparing assets for internal handovers to channel teams.
•    Assist with briefing and governing marketing product descriptions 
•    Ensure eComm photography adheres to brand’s style guidelines
•    Support sell in/sell through marketing collateral, and additional marketing projects on an as needed basis
•    Assist with social media posting/scheduling on an as needed basis

Qualifications requirements and core competencies

• Bachelor's Degree or equivalent experience.
• 0-3 years experience in marketing coordination, project coordination, creative operations or production support.
• Strong project coordination and organizational skills.
• Exceptional attention to detail and ability to manage multiple priorities simultaneously.
• Experience coordinating calendars, timelines and cross-functional workflows.
• Experience with asset management systems, file organization and content libraries.
• Strong written and verbal communication skills.
• Comfortable working with external vendors and creative partners.
• Strong proficiency in Microsoft Office Suite, particularly Excel, Word and PowerPoint.
• Experience with project management and collaboration tools considered an asset.
• Experience within fashion, footwear, wholesale, retail or consumer goods industries preferred.
• Familiarity with content production processes, photoshoots and creative workflows considered an asset.
• Experience using AI-powered productivity tools considered an asset.